What to Expect

Chiropractic Care / Massage Therapy / Nutrition & Naturopathic Medicine

Thriving Health & Wellness for the Whole Family

At AltaVie Integrated Family Health, we believe that patients should be treated as a whole person. It takes a time investment to investigate your individual situation, treat the problems discovered, and teach you how to make sure that the same thing doesn't keep happening again and again!

That is why our initial chiropractic exam is a full hour and our regular office visits are 15 minutes long. During the initial exam, we will take a full history, do a basic and problem specific physical exam, and, most of the time, provide the initial treatment.  If we feel that additional information is needed prior to treatment, then we will refer you to gather that information first, whether imaging or lab work or a different set of eyes.

Does the thought of 60 minutes with your little one in tow sound intimidating? We can split the initial exam into a phone history call and shorter focused physical exam in office.  Call the office to arrange convenient scheduling for you.

During your initial massage appointment, you will have an opportunity to review your medical history, explore your current injury, and express your massage preferences.  Each therapeutic massage visit will provide ample space for a consistent dialogue regarding injury updates and treatment style preferences... unless of course, you prefer that cherished moment of silence!

Your initial naturopathic visit will be over an hour long, providing plenty of time for a complete history and to delve into your health dilemmas.  Our naturopath offers a wide variety of treatment options, including nutrition counselling, herbal medicine, acupuncture, and mindfulness-based stress reduction. Naturopathic Doctors in British Columbia have a very wide scope of practice, including pharmaceutical prescription rights and the capacity to run a variety of lab analyses.




Initial Exam (60 minutes) $135
Regular Office Visit $55
Wellness Visit $44
Re-Exam* (30 minutes) $80

*A re-exam will be booked if it has been more than 6 months since your last chiropractic visit in our office or if you have a new complaint requiring more time to assess and treat properly.


Massage Therapy

20 Minute Infant Massage $40
30 Minute Massage $60
45 Minute Massage $90
60 Minute Massage $110
90 Minute Massage $150


Naturopathic Medicine

Initial Naturopathic Visit

(75 minutes)

Second Naturopathic Visit / Re-exam*

(45 minutes)

Subsequent Naturopathic Visit

(30 minutes)

Late Pregnancy Initial Visit**

(45 minutes)

Acupuncture Visit (for existing patient)

(30 minutes)


*A re-exam will be booked if it has been more than 9 months since your last naturopathic visit in our office or if you have a new complaint requiring more time to assess and treat properly.

**Initial Naturopathic Visit that can be booked for a pregnant woman who is looking to start labour prep acupuncture, for labour induction support, or for babies with breech presentation. Usually booked after 35+ weeks. Includes one acupuncture treatment.


Traditional Chinese Medicine

Initial Acupuncture Visit

for Pregnancy, IVF Prep, Men's Health, Women's Health, or General

(60 minutes)

Acupuncture Follow-up Visit

for Pregnancy, Preconception, or General Health

(60 minutes)

Herbal Consultation

(30 minutes)


Currently, no direct billing is available for acupuncture/TCM and naturopathic services while Dr Steph is on maternity leave. We are very pleased to have Dr Erica Volk ND and Dr Spence Pentland TCM supporting our patients while she is away, but were not able to set up direct billing during this time. We will provide you with a receipt with all the necessary information so that you can submit directly for reimbursement. We apologize for any inconvenience.

We are able to do direct billing through most insurance companies. Please inform us if this is your preferred method of payment and check your policy to make sure you have direct billing capacities set up.  We do not regularly bill ICBC or WCB directly, but will for established patients or in special circumstances.


Not sure where to start? You can book in for a free 15 minute chat with one of our chiropractors.  There will not be any treatment provided during these appointments, but you will have a chance to let us know what you have going on and address any questions or concerns that you might have.  If we aren't what is right for you, we will do our best to help you find who is. We have an extensive network of wonderful health professionals in our community and we play well with others.  If we are a good fit, then we will help guide you along initiating a care plan that is right for you or your child.

Struggling with the financial commitment?  Please call the office to ask about our Karma Cleaning program. 

AltaVie Integrated Family Health

434 Cedar Avenue Kelowna BC



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